The Jirani Hub shop counter is the physical heart of everything. Walk-in sales, ticket pickup, seller stock intake, M-Pesa payments — all handled in person, every day.
One counter, six services. Whether you ordered online or just walked in off Kikuyu Road — we handle it all without fuss.
Off Kikuyu Road, Near Kirigu Police Station, Mutuini-Kirigu, Dagoretti South, Nairobi. Open Monday–Saturday, 07:00–20:00. No appointment needed — just walk in. View on Google Maps →
Browse what's in stock and buy directly at the counter. Pay by M-Pesa or cash. No account, no app, no pre-ordering required — just point and pay.
Online buyers show their ticket code at the counter. Staff verify it instantly, collect any balance due, and hand over the packed order — under 2 minutes.
Every order — walk-in or online pickup — is packed at the counter. Carrier bags available in small (KSh 20) and large (KSh 50).
Approved sellers bring stock to the counter. Show your Seller Badge — staff confirm intake and your product goes Live on the marketplace instantly.
Both payment methods fully supported. M-Pesa reference entry with instant confirmation. Cash with automatic change calculation built in.
Every counter sale updates the marketplace in real time. Stock levels reflect current availability the moment a transaction completes.
Ordered online and chose pickup? Here's exactly what happens when you arrive at the counter.
The whole process takes under 2 minutes. The exact balance is always shown — no confusion, no surprises.
Share the code from your SMS, app, or WhatsApp — verbally, on screen, or written. Staff type it into the counter system.
The system shows your items and balance instantly. Staff confirm your name and everything matches.
If you paid a 40% deposit online, pay the remaining 60% now — M-Pesa or cash. Fully-paid orders skip straight to step 4.
Your items are already packed. Staff hand over the bag and the order is marked collected in the system automatically.
Got your Seller Badge? Stock intake is quick, no paperwork, and your product goes Live the moment it's confirmed at the counter.
Apply online via the Sell With Us page. Once approved (24–48 hours) you receive your permanent Seller Badge via WhatsApp — then bring your stock any time. See the full seller journey →
Both methods are fully integrated into the counter system. No card reader issues, no manual calculations — it handles everything automatically.
Customer pays on their phone. Staff enter the M-Pesa transaction reference into the counter system. Payment confirmed and order updated instantly.
Preferred methodStaff enter the amount received and the system calculates exact change to the cent. Supports full payments and balance collection on reservations.
Always acceptedEvery order is packed before handoff. Bags are charged at cost — added to your order total automatically when selected.
For small orders — a few items, light goods, single products. Good for prepared food, beauty products, and small farm produce bundles.
For bigger orders — multiple items, heavier farm produce, bulk goods. Standard for delivery orders to keep everything secure in transit.
The POS counter is restricted to admin and staff only. Every role has clearly defined access across the platform — no overlap, no confusion.
| Role | Marketplace | POS Counter | Seller Dashboard | Admin Panel | Rider Portal |
|---|---|---|---|---|---|
| Admin | Full access | Full access | All sellers | Full access | Generates links |
| Staff | Browse only | Full access | No access | No access | No access |
| Seller | All buyer features | No access | Own products only | No access | No access |
| Buyer | Full access | No access | No access | No access | No access |
| Rider | No access | No access | No access | No access | Token link only |
Walk in any time Monday–Saturday, 07:00–20:00. No appointment needed — the counter is always staffed and ready.